- Oversee daily Front Office operations and ensure smooth functioning of the department.
- Ensure exceptional guest satisfaction through personalized and prompt service.
- Handle guest complaints, feedback, and service recovery effectively.
- Supervise and guide Front Office team members to maintain service standards.
- Coordinate with Housekeeping, F&B;, Engineering, Security, and other departments.
- Monitor VIP arrivals, guest preferences, and special requests.
- Ensure proper handling of check-ins, check-outs, room allocations, and billing procedures.
- Conduct regular operational checks and ensure compliance with hotel SOPs.
- Prepare shift reports and ensure effective handovers.
- Handle emergency situations and make timely operational decisions. Pay: ₹28,000.00
- ₹35,000.00 per month

Perks:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund Work

Location:
In person

📌 Front Office Duty Manager (Chembur)
🏢 The Fern Residency, Mumbai
📍 Chembur