We are hiring for one of our reputed clients in Vizag a leading Healthcare BPO Voice & Accent Trainer/ AR Trainer Accounts Receivable
Location:
Vizag Maximum Budget: 7 LPA
Experience:
3 to 6 years
Job Description
* Deliver voice and accent training to new hires.
* Improve pronunciation, fluency, clarity and neutral accent.
* Conduct grammar, vocabulary and listening exercises.
* Train candidates on qualified communication and call etiquette.
* Conduct mock calls and communication assessments.
* Identify individual improvement areas and provide coaching.
* Work closely with Operations and Quality teams.
Job Description
AR Trainer Accounts Receivable
* Deliver training on US Healthcare AR processes.
* Train new hires on claim follow-ups, denial management and ageing analysis.
* Explain insurance claims, payer guidelines and reimbursement processes.
* Conduct classroom training, assessments and refresher sessions.
* Monitor trainee performance and provide individual feedback.
* Coordinate with Operations and Quality teams to identify training gaps.
* Ensure successful transition of trainees into production. Required
Skills:
* Excellent English communication skills.
* Strong understanding of US accent and neutralisation.
* Experience in voice and accent training.
* Knowledge of soft skills and customer communication.
* Experience in BPO/ITES training preferred. Please share CV
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[email protected]@udyoracareers. @
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📌 Voice & Accent Trainer (Visakhapatnam)
🏢 Udyora Careers
📍 Visakhapatnam