Job Description
Telecom OSS / Network SME (Fiber & Wireless Networks) Position: Telecom OSS / Network SME

Experience:
10 to 15 Years Job Summary We are seeking an experienced Telecom OSS / Network Subject Matter Expert (SME) with 10 to 15 years of experience in Telecom Network Operations, OSS platforms, Fiber Networks (FTTx), and Wireless Networks (4G/5G). The ideal candidate will possess deep expertise in network management systems, service assurance, fault management, performance monitoring, and telecom OSS architecture, supporting large-scale telecom and broadband service providers.

Key Responsibilities
- Lead OSS design, implementation, integration, and optimization initiatives across telecom networks.
- Manage OSS platforms supporting Fiber (FTTx) and Wireless (4G/5G) network domains.
- Work closely with Network Operations, Engineering, NOC, and Product teams for service delivery and network optimization.
- Drive fault, configuration, performance, and service assurance processes.
- Analyze network KPIs and recommend improvements to enhance network performance and customer experience.
- Support network transformation,



automation, and digital OSS initiatives.
- Conduct root cause analysis (RCA) for major network incidents and outages.
- Define operational procedures, standards, and governance frameworks.
- Collaborate with vendors and technology partners for OSS integration and upgrades.
- Mentor technical teams and provide SME support for telecom projects. Required Skills Telecom OSS
- OSS Architecture
- FCAPS (Fault, Configuration, Accounting, Performance, Security)
- Service Assurance
- Inventory Management
- Fault Management
- Performance Management
- Network Configuration Management Fiber Networks (FTTx)
- GPON/XGS-PON Technologies
- Fiber Planning & Provisioning
- OLT/ONT Management
- Broadband Service Delivery
- Fiber Network Monitoring
- Optical Network Architecture Wireless Networks
- LTE (4G)
- 5G RAN & Core Networks
- Network Optimization
- Wireless Performance Management
- Radio Network Parameters
- Mobility Management

📌 Network Subject Matter Expert (Mumbai)
🏢 Infosys
📍 Mumbai