Inbound Customer Service Executive & Email, Chat Support BANK ON ROLL: Kotak Mahindra Bank Department: Customer Service CCURL Employment Type: Full-Time | Direct Payroll Role Overview: The Inbound Customer Service Executive will manage inbound customer interactions across calls, email, and chat platforms. The role requires strong communication skills, service orientation, and the ability to resolve queries efficiently while maintaining quality standards. Primary

Responsibilities:

- Attend inbound customer calls with professionalism
- Provide email and chat-based support
- Address customer concerns related to banking products and services
- Ensure issue resolution within defined TAT
- Record and document all customer interactions accurately




- Maintain service quality and compliance standards Candidate

Requirements:

- Graduation (Any Stream) Mandatory
- Prior customer service experience preferred
- Age between 18 to 31 years
- Robust verbal and written English communication skills
- No academic or employment gap exceeding 6 months Compensation:
- Experienced: Up to 4.50 LPA (CTC) based on performance

How to Apply
? Hurry Apply Now Before Its Too Late To schedule your interview Call or send your CV through WhatsApp (number mentioned below). Contact us: HR Sakshi
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📌 Kotak Mahindra Bank (Thane)
🏢 Credicus Business Services
📍 Thane