Job Description
– Customer Field Service Executive Company: Neptune Chempastel Pvt. Ltd. Department: Technical / Customer Service Job

Location:
Jaipur / Field-Based Employment Type: Full-Time Job Overview We are looking for a responsible and customer-oriented Field Service Executive to visit customer locations, conduct water testing, provide technical support, and ensure effective implementation of water treatment solutions.

Key Responsibilities
- Visit customer sites regularly for water testing and service-related activities.
- Conduct basic water quality tests, including pH, TDS, hardness, alkalinity, and other relevant parameters.
- Monitor chemical dosing and ensure proper application of water treatment chemicals.
- Identify water treatment-related problems and suggest suitable solutions.
- Maintain customer visit records, water testing reports, and service logs.
- Provide technical guidance and basic training to customers regarding chemical dosing and plant operations.
- Follow up with customers to ensure satisfaction and resolve service-related issues.
- Coordinate with the technical and sales teams for customer requirements.




- Maintain regular communication with customers and submit daily field reports. Required Qualifications & Skills
- Graduate in Chemistry / B.
Sc. Chemistry preferred.
- Basic knowledge of water chemistry and water treatment processes.
- Freshers with relevant technical knowledge can also apply.
- Basic computer and MS Excel knowledge.
- Good communication and customer-handling skills.
- Willingness to travel regularly for customer visits. Mandatory Requirements
- Two-wheeler and valid driving licence.
- Willingness to work in the field.
- Ability to prepare and maintain reports.
- Responsible, punctual, and customer-focused approach. Salary & Benefits

Salary:
₹20,000–₹25,000 per month (depending on experience and skills).

Working Hours
10:00 AM – 6:30 PM Interested candidates can share their resumes at: [[email protected]] Pay: ₹20,000.00
- ₹25,000.00 per month

Perks:
- Flexible schedule
- Paid sick time Work

Location:
In person

📌 Customer Service Executive (Jaipur)
🏢 Neptune Chempastel
📍 Jaipur