Felix Hospital Is Looking For: AI & Automation Lead Industry: Healthcare |

Location:
Delhi NCR

Experience:
3–6 Years Role Overview We are looking for an experienced AI & Automation skilled to drive AI adoption, develop intelligent solutions and automate business processes across our 300-bed multi-speciality hospital.

Key Responsibilities
- Develop and implement Generative AI solutions, AI agents and automation workflows.
- Build AI-powered chatbots and voice assistants for patient enquiries, appointment booking and lead management.
- Automate CRM, HIS, call centre and hospital MIS processes through API integrations.
- Develop AI-powered dashboards for lead conversion, IPD growth, revenue and operational performance.
- Automate daily reporting, patient follow-ups and workflow management.
- Identify opportunities to reduce operational costs and improve patient experience.
- Ensure data security, patient privacy and responsible AI implementation. Educational Qualifications
- B.
Tech / B.
E. in Computer Science, IT, AI or Data Science, or MCA.
- Certifications in Generative AI, Machine Learning or Data Science preferred. Technical Skills
- Python, SQL and API integrations.
- OpenAI, Gemini or other LLM platforms.
- LangChain, LangGraph and RAG.
- AI Agents and workflow automation.
- n8n, Make or similar automation platforms.
- AWS / Azure / Google Cloud.




- Power BI or similar analytics tools. Experience
- 3–6 years of relevant AI development and automation experience.
- Hands-on experience deploying at least 2–3 live AI projects.
- Healthcare or hospital technology experience preferred. Key Performance Indicators (KPIs) – First 90 DaysPerformance AreaSuccess MetricAI ImplementationDeploy minimum 3 functional AI solutionsCall Centre AutomationAutomate at least 30% of repetitive enquiry and follow-up tasksLead ManagementImprove lead response time by 40%MIS AutomationAutomate 80% of identified daily MIS reportingOperational EfficiencyReduce manual repetitive work by 25% in selected workflowsPatient ExperienceImplement AI-powered patient assistance and follow-up systemsRevenue SupportDevelop lead conversion and IPD prediction dashboardsCost OptimisationDemonstrate measurable savings through automationKey Expectation The candidate must independently develop and deploy AI solutions that deliver measurable improvements in hospital efficiency, patient experience, lead conversion and revenue growth. Success will be measured by actual implementation, adoption, time saved, cost reduction and measurable business impact—not simply the number of AI tools introduced. Contact Person
- Mr Deepanshu Contact Number
- (phone hidden) Work

Location:
In person

📌 AI & Automation Lead (Noida)
🏢 Felix Hospital
📍 Noida