Job Title: Senior Client Servicing Manager

Experience:
3.5+ years (Agency experience preferred) Location: Mumbai (Remote) Role Overview We are looking for a Senior Client Servicing professional with 4+ years of experience who can independently manage client accounts, lead campaign execution, and ensure seamless coordination between clients and internal teams. This role requires strong ownership, clear communication, and the ability to handle fast-paced, high-impact projects.

Key Responsibilities
Client Relationship Management
- Act as the primary point of contact for assigned client accounts
- Build and maintain strong relationships with brand and marketing teams
- Understand client briefs, objectives, and expectations clearly
- Lead client calls, presentations, and regular status updates Campaign & Project Management
- Manage campaigns end-to-end from brief to final delivery
- Translate client requirements into actionable internal briefs
- Ensure timelines, deliverables, and quality benchmarks are met
- Proactively flag risks, scope changes, and dependency issues Strategic Support & Thinking
- Contribute to content, digital, and campaign strategy discussions
- Suggest ideas, formats, and platform-first solutions aligned with client goals
- Use performance insights to optimise ongoing campaigns Internal Coordination & Team Support
- Work closely with creative,



content, strategy, and media teams
- Guide and support junior team members on accounts
- Ensure smooth internal workflows, approvals, and documentation Commercial & Business Support
- Assist with estimates, budgets, and billing coordination
- Support pitch decks, proposals, and new business requirements
- Ensure campaigns are delivered within agreed commercials What We’re Looking For
- 4+ years of experience in client servicing / account management
- Prior experience in a digital, social media, or integrated agency
- Strong understanding of digital platforms, content, and influencer marketing
- Excellent verbal and written communication skills
- Ability to manage multiple projects and stakeholders simultaneously
- Strong sense of ownership, accountability, and attention to detail Nice to Have
- Experience working on 360° or integrated campaigns
- Entertainment, OTT, or pop-culture-led brand exposure
- Comfort with performance reports, insights, and metrics Why Join Us
- High-ownership role with real client impact
- Exposure to leading brands and large-scale campaigns
- Cooperative, fast-growing team environment
- Clear growth path into a client leadership role Pay: ₹22,000.00
- ₹68,000.00 per month Work

Location:
Remote

📌 Senior Client Servicing Manager (India)
🏢 Creativefuel
📍 India