About LifeCell: Established in 2004, LifeCell International is India's top stem cell and tissue storage bank. We harness Cell, Genes, & Tissue Sciences to offer cutting-edge healthcare solutions, such as a >97% donor match rate for stem cell transplants, rapid genomics testing for pregnancies & infants, advanced wound care products and cellular skin science based cosmetics. Business Division: BioBank (Health Bank). Position: Executive Customer Relationship (ECR) / Key Account Executive (KAE).

Responsibilities:
1. Doctor & Hospital Relationship Management:
- Conduct in-person monthly meetings with all the assigned Gynaecologists (target doctor) to promptly address feedback, deliver industry updates and strengthen partnership with best-in-class services.
- Utilise relationships with hospital staff to collaborate on raising awareness and enrolling expectant parents (target client) for stem cell banking services. 2. Key Account Management:
- Establish corporate partnerships with existing & new hospitals specialising in women and child care services (target hospitals) to drive business growth.
- Engage in proactive education of expectant parents through personalised counselling or elevator pitches about the benefits of stem cell banking.
- Distribute educational materials during their hospital visit to stimulate interest and awareness. 3. Marketing Event Management:
- Execute minimum four marketing events per month to enhance brand visibility & patient engagement. 4. Customer Delight Management:
- Gather pertinent client information to initiate cold calls and facilitate professional in-person presentations at their home, office, or hospital.
- Deliver engaging presentations to expectant parents to consistently meet specified sales targets.
- Deposit client funds in the company's bank account within specified timelines.
- Ensure timely provision of sample collection kits for clients and coordinate seamlessly with the paramedic team during childbirth.




- Ensure clients and healthcare professionals receive excellent post-sales service to guarantee satisfaction, retention, and referrals. 5. Market Intelligence:
- Provide actionable insights to drive strategic decisions based on industry trends and opportunities. 6. Performance Management:
- Meet responsibilities, adapt to change, and perform extra tasks assigned by superiors & the company. What We Seek:
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Experience:
0
- 3 years.
- Educational Qualification: BSc or MSc or Biotech or Pharma or MBA.
- Vehicle: Two wheeler with valid driving licence.
- Availability: Weekends and late evenings. You will avail a week-off between Tuesday and Thursday.
- Language: Proficient in English & local languages.
- Attributes: Rapport-building, Proactivity, Collaboration, Adaptability, Incentives-driven. Learning Opportunities: Build strong connections with healthcare professionals & medical institutions, ensuring their continuous engagement and satisfaction. Hone the art of effective communication & host captivating marketing events to spark the interest of expectant parents. Master the art of delivering persuasive presentations & delighting customers thereby meeting the sales goals & elevating your performance. What You Will Get: 1. Compensation and

Advantages:
- CTC + Attractive Monthly Incentives.
- Local Conveyance.
- Comprehensive Medical Insurance.
- Company-Provided Tablet.
- Salary Advance Loan.
- By Your Own Device (BYOD). 2. Career Growth and Development:
- Speedy Path to Promotion.
- Professional Development & Training Opportunities.
- Opportunities for Internal Mobility or Transfers.
- Win Trips to National & International Destinations. 3. Employee Recognition and Engagement:
- Performance Recognition & Awards Program.
- Employee Recognition & Appreciation Events.
- Employee Referral Program with Incentives. 4. Work-Life Balance and Well-being:
- Vibrant Company Culture
- Team Building Activities and Events.
- Supportive & Collaborative Team Environment.
- Open Door Policy for Feedback & Suggestions.

📌 Executive Customer Relationship (Mumbai)
🏢 Lifecell
📍 Mumbai