Role Snapshot Title Sales Manager — Member Acquisition Reports to Chief Executive Officer Direct reports None at the outset. A second acquisition executive as monthly volume grows. Location Ahmedabad, Gujarat — in-office and in-field. This is not a remote or hybrid role. Mandate Sole responsibility for the funnel from lead to enrolled, paid member. Nothing before it, nothing after it. Experience 6–10 years in direct B2C sales, of which at least 4 selling a premium or luxury service to affluent individuals and families. Stage Pre-Series A healthcare coordination service. A small live member base in Ahmedabad, scaling to several hundred over 24 months. Compensation Cash plus employee stock options, with a significant variable component tied to enrolment. Discussed separately with the hiring authority. Languages Gujarati, Hindi and English — all three required, spoken and written. About ProxyCare ProxyCare is a healthcare coordination service for the Indian market. We act as the member’s proxy in a fragmented health system: a dedicated Health Assistant and a medical advisory team handle records digitisation and medical summaries, screening and care planning, emergency planning, day-to-day coordination with doctors and providers, and FastTrack support at hospitals when something goes wrong. We do not diagnose, prescribe or replace a member’s doctor, and we are deliberately independent of providers so a member can trust that our advice is not being paid for by someone else. Ahmedabad is our first market; Hyderabad follows. *At our price point a member is not buying features. They are buying reliability — and they are buying it before they can test it.
* Role Summary This role has one mandate: turn a lead into an enrolled member. Everything from first contact to signed agreement, payment and a clean handover belongs here. Nothing after the handover does. This is not a product sale. A member is handing over their family’s complete medical history and paying upfront for a service they cannot try first. The decision is made on trust, usually at home, usually with more than one generation of the family in the room. It is far closer to selling a private club membership or a wealth-management relationship than to selling insurance or a health-check package. We are looking for someone who has sold that way before — to people with money, with very little time, and with a low tolerance for being sold to. What This Role Owns 1. Pipeline and lead generation
- Build and work the Ahmedabad pipeline against a monthly enrolment target that steps up every quarter.
- Convert leads from every source — member referral, physician introduction, channel partners, corporate, events and inbound content.
- Own the lead tracker as the single source of truth. Every lead, stage and outcome recorded the day it happens, and source attribution captured on every single enrolment. It is how we learn which channel deserves funding.
- Run referral generation from existing members deliberately and continuously. It is our cheapest and highest-converting channel, and it does not happen on its own. 2. The consultation and the close
- Run the discovery conversation, by phone or in person, and map the household: who is in it, who makes the decisions, and whose care is actually driving the enquiry.
- Sell the household, not the individual. Both our pricing and our cost-to-serve favour larger households, and average household size is a number this role is measured on.
- Present at list price.



Where founding-member places remain, use the limited number of places as a reason to decide now — not as a discount to be negotiated.
- Close to signed agreement, payment received, and consent properly captured. 3. Handover
- Run the joint handover call with the Operations & Customer Success Manager: introduce them by name, set out what happens next, then step out.
- Deliver a complete handover packet — household composition, the real reason they bought, every specific promise made during the sale recorded word for word, any medical context mentioned, language and contact preferences, and the consent record.
- A commitment made in the sale does not exist unless it is written into the handover packet. This is the single most common way a member is lost in month three. 4. Market intelligence
- Report weekly on pipeline, conversion by source, objections encountered and reasons for every loss.
- Feed the content and campaign programme with what prospects actually ask, fear and object to — from the field, not from assumption.
- Support the Hyderabad corporate channel as the second market opens. Measures of Success Metric Definition Net new members enrolled per month The primary number. The target steps up each quarter; by the end of year one the run rate is several times where it stands today. Conversion rate by source Consultations to enrolments, reported separately for referral, physician, channel, corporate and inbound. A blended figure hides the only insight that matters. Cost per enrolment All acquisition spend divided by members enrolled. Paid channels alone cannot reach our planned figure, so getting the channel mix right is the job. Average household size Members enrolled per household. Larger households are materially more valuable to us; this is a selling behavior, not a market accident. Referrals per active member Our cheapest channel. At least one qualified referral from every second member within their first year. Handover completeness Enrolments handed over with a complete packet and a joint call actually held. Target 100%. Sales cycle length Days from first contact to payment, reported by source. Candidate Profile Essential
- 6–10 years in direct B2C sales, with at least 4 years selling a premium or luxury service to affluent individuals and families — private banking or wealth management, luxury automotive, premium residential property, high-end hospitality or club memberships, luxury travel or premium healthcare and wellness memberships.
- A demonstrable record of closing considered, high-value personal purchases — long cycles, several family members involved, won on trust rather than on features.
- Comfortable selling in the customer’s own home, and to a whole household including elderly parents.
- Fluent in Gujarati, Hindi and English. Families are sold to in Gujarati; records and reporting are in English. All three are required.
- Disciplined pipeline hygiene. Every lead, every stage, recorded the same day.
- Based in Ahmedabad, or genuinely relocating. This role is in-office and in-field.




- Personally accountable for a monthly number — and willing to say early when it is going to be missed. Preferred
- An established personal network among affluent Ahmedabad households, professional communities, gated communities, clubs or family offices.
- Experience selling a membership or subscription rather than a one-off transaction.
- Some exposure to healthcare, elder care, diagnostics or insurance distribution — enough to be credible, not so much as to sound clinical.
- Experience opening a second city or a new market. Who This Role Is Not For
- A B2B or enterprise seller. The buyer here is a family at a dining table, not a procurement committee.
- A high-volume telesales or insurance-distribution background where the method is reach and repetition. Our unit economics do not support it and our members will not respond to it.
- Someone who needs an established brand to open doors. We are early and largely unknown; the credibility has to come from the person in the room.
- Anyone who treats the sale as finished at payment. The handover is part of the close. First 90 Days Period Expected outcomes Days 1–30 Learn the service properly before selling it — sit in on onboardings, a FastTrack episode and a week of coordination work. Meet every existing member household. Rebuild the lead tracker with full source attribution. Produce a written view of where the next hundred members will come from. Days 31–60 Own the pipeline and hit the monthly target. Referral program running with existing members. First channel-partner conversations opened. Days 61–90 At or above target for two consecutive months. Conversion by source reported and credible. A written acquisition playbook — consultation structure, objection handling, close — positive enough for a second seller to work from. Compliance — Non-Negotiable These are conditions of employment, not guidelines. Each one carries legal consequence for ProxyCare, for a partner doctor, or for both.
- ProxyCare is not insurance. It must never be presented, described or compared as insurance, or as a substitute for health cover.
- No payment, commission, gift or benefit of any kind may be offered to a doctor in return for referring a member. This is prohibited under the NMC Registered Medical Practitioner (Professional Conduct) Regulations, 2023 and carries suspension of the doctor’s license. There are no exceptions and no informal arrangements.
- Explicit, recorded consent under the Digital Personal Data Protection Act, 2023 is captured at the point of sale, before any medical information is collected or any record requested.
- No clinical claim, diagnosis, prognosis or assurance about outcomes may be made in a sales conversation — including when a prospect presses hard for one. ProxyCare coordinates care; it does not practice medicine.
- Only commitments within the standard scope sheet may be made. Anything beyond it is not a promise ProxyCare has made. Reporting and Governance The incumbent reports to the Chief Executive Officer. They work alongside the Operations & Customer Success Manager, who takes the member at handover and owns everything after it, and the Medical Officer, who holds all clinical authority. Where a commitment made in a sale and the service team’s capacity to deliver it come into conflict, capacity prevails — and the conflict is escalated, not settled in the room. Pay: ₹30,000.00
- ₹65,000.00 per month

Benefits:
- Paid sick time Work

Location:
In person

📌 Sales Manager — Member Acquisition (Ahmedabad)
🏢 Proxy Care
📍 Ahmedabad