- Diagnose and resolve technical issues with hardware or software systems
- Consult with end users to understand and troubleshoot technical issues
- Assess user needs and recommend solutions like patches, upgrades or enhancements
- Provide information on installation, maintenance and use of technical systems
- Backup data, upgrade IT systems and install new software or hardware
- Document and create technical support procedures and templates Desktop support specialists share many responsibilities as IT support specialists and field service technicians. However, this role is typically focused on computer hardware and software. Desktop support specialists are considered entry-level roles within an organization and often report to senior IT pros like a systems administrator (sysadmin) or IT manager Pay: ₹39,500.00
- ₹41,000.00 per month
Advantages:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home Work
Location:
In person
📌 IT Support Technician (Chennai)
🏢 Konnect Solutions
📍 Chennai
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