14 Nov
|
Benne - Heritage Bangalore Dosa
|
Mumbai
14 Nov
Benne - Heritage Bangalore Dosa
Mumbai
CAPTAIN Department: Operations Reports To:Assistant Outlet Manager Role Purpose:To lead floor operations and ensure excellent guest service throughout every shift.
Key Responsibilities
• Lead Guest Experience Executives and Runners
• Manage service flow
• Handle guest concerns
• Coordinate with kitchen
• Ensure SOP compliance KPIs
• Order Accuracy
• Service Quality
• Guest Feedback
• Team Coordination Qualifications
- 2+ years' supervisory experience in restaurants/hotels (QSR or South Indian cuisine preferred).
- Robust leadership to guide and motivate service staff.
- Excellent communication and guest relationship skills.
- Knowledge of POS, billing, food safety, and hygiene.
- Calm, detail-oriented, and dependable under pressure. Pay: Up to ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund Work
Location:
In person
📌 Captain (Mumbai)
🏢 Benne - Heritage Bangalore Dosa
📍 Mumbai