Job Description
Sara Infotech is hiring Customer Support Associates for an International Voice Process in a night-shift environment. Candidates must have excellent English communication skills and a passion for customer service. Roles and Responsibilities
- Handle international customer calls and resolve customer queries.
- Provide professional customer support in English.
- Assist customers with questions, complaints, and service-related issues.
- Maintain customer records and update information in the CRM system.
- Follow customer service quality standards and company procedures.
- Achieve customer satisfaction and performance targets. Skills Required
- Excellent verbal English communication.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Customer handling and interpersonal skills.
- Willingness to work night shifts. Eligibility
- Any graduate or undergraduate with good English communication skills.
- Freshers and experienced candidates can apply.
- Must be comfortable working in an international voice process.
- Available to work 5 days a week with 2 weekly offs. Job Benefits
- International voice process experience.
- 5-day work week.
- Training and career growth opportunities.
- Professional work workplace. Pay: Up to ₹45,000.00 per month
Benefits:
- Health insurance
- Provident Fund Work
Location:
In person
📌 Customer Support Associate (Whitefield)
🏢 Sara infotech
📍 Whitefield
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