ROLES &

RESPONSIBILITIES:
- Politely Answering and reverting to appointment phone calls
- Obtaining patient information & other relevant data. Guide patients about the process.
- Appointment coordination with doctors
- Handle phone calls, WhatsApp, and online enquires
- Patient appointment tracking and scheduling efficiently
- Ensuring confidentiality of client and patient information.
- Reporting any operational issues to the Clinic Manager.
- Good computer knowledge and adaptability to software programs
- Independently respond to patient queries and resolve issues over call
- Comply with the quality of service policy of the organization DESIRED CANDIDATE PROFILE:
- Excellent verbal and written communication in ENGLISH.




- Confident & Energetic personality
- Robust decision making skills.

Job Type
Full-time Pay: ₹19,000.00
- ₹27,000.00 per month

Benefits:
- Provident Fund Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
- Bachelor's (Required)

Experience:
- Call center: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- Customer service: 1 year (Required) Language:
- English (Required) Work

Location:
In person

📌 Patient Care Coordinator (Delhi)
🏢 Aartas CliniShare
📍 Delhi