14 Nov
|
Ascent Business Solutions
|
Hyderabad
14 Nov
Ascent Business Solutions
Hyderabad
Job Description
We are hiring Trainer AR with strong experience in US Healthcare RCM, Hospital Billing AR, and EPIC. EPIC experience is mandatory.
Key Responsibilities
- Conduct training for US Healthcare Hospital Billing AR processes.
- Train associates on AR follow-up, insurance calling, claim status, denials, appeals, and account resolution.
- Provide hands-on training on EPIC and AR workflows.
- Train on IP/OP AR, denial management, timely filing, eligibility, authorization, and payer processes.
- Develop training materials, SOPs, assessments, and process guides.
- Conduct knowledge checks, mock calls, nesting, and certification.
- Provide coaching, floor support, and refresher training.
- Coordinate with Operations, QA, and SMEs to identify and close knowledge gaps. Requirements
- 3-8 years of experience in US Healthcare RCM / Hospital Billing AR.
- Mandatory EPIC experience.
- Robust knowledge of AR, Denial Management, Insurance Follow-up, and Payer Processes.
- Must have experience as Trainer ,process coach, specialist,Line trainer on papers.
- Prior experience in Process Training / New Hire Training / OJT / Nesting.
- Excellent communication, presentation, and coaching skills.
- Develop and maintain training modules, presentations, process guides, SOPs, job aids, quizzes, and assessments.
- Update training content based on process changes, client requirements, payer updates, and operational feedback.
- Create scenario-based assessments to evaluate practical AR knowledge.
- Maintain training documentation and knowledge repositories.
- onduct pre-assessments, knowledge checks, mock calls, role plays, and process assessments.
- Evaluate trainees on:
- AR and Hospital Billing knowledge
- EPIC knowledge
- Denial management
- Communication skills
- Analytical ability
- Problem-solving
- Process adherence
- Provide structured feedback and coaching.
- Identify trainees requiring additional support or re-training.
- Recommend trainees for production based on defined certification criteria. Interested candidates can share resume to
[email protected] or Reach out to HR Lakshmi (phone hidden)
📌 Hiring For Trainer AR | Hospital Billing Rcm EPIC (Hyderabad)
🏢 Ascent Business Solutions
📍 Hyderabad