Work Mode : Work From Office / Night shift Contact : (phone hidden) (Call between 12:15 PM noon to 9:45 PM ) Contact Email :
[email protected] Working Days : Monday to Friday
Experience:
1 -2 yrs
Job Description
We're hiring a Junior Healthcare Assistant for a US Voice Process. You'll support US healthcare providers by managing patient calls, documentation, and EHR data entry. Excellent US-accent English required.
Key Responsibilities
- Handle inbound patient calls, faxes, and appointment scheduling/reminders
- Review and correct patient progress notes for accuracy
- Coordinate incoming/outgoing patient referrals
- Process faxes, prior authorizations, lab reports, and chart prep
- Maintain confidential patient records in EHR/EMR systems
- Assign billing codes per insurance guidelines
- Document all procedures accurately in patient notes
- Review posted results and flag discrepancies
- Report to Team Lead; collaborate with healthcare staff Required Skills
- Strong English proficiency (US accent preferred)
- Typing speed: 30+ WPM
- MS Office & EHR/EMR familiarity (added advantage)
- Solid attention to detail and data accuracy Preferred
- Prior back-office healthcare experience
- Experience working US shifts
- Strong verbal, written, and interpersonal skills
- Ability to work independently, meet deadlines Perks: As per industry standards Pay: ₹17,000.00
- ₹20,000.00 per month
Benefits:
- Commuter assistance
- Paid time off Work
Location:
In person
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