Job Description
CCC Operator **Position: CCC Operator Department: Operations Employment Type: Full time

Location:
As per project requirement

Experience:
Fresher / Experienced Qualification: Any Graduate*
* Job Summary We are looking for a responsible and detail-oriented CCC Operator to manage day-to-day operations at the Command and Control Centre (CCC). The candidate will be responsible for monitoring operational activities, handling incoming calls and queries, maintaining records, and ensuring smooth coordination with the concerned teams.

Key Responsibilities
- Monitor day-to-day activities at the Command and Control Centre.
- Handle incoming calls, queries, and complaints from citizens or stakeholders.
- Record, update, and maintain operational data in the system.
- Coordinate with field teams and concerned departments for issue resolution.
- Monitor alerts, incidents,



and operational activities through available systems.
- Escalate critical issues to the concerned authorities as per defined procedures.
- Prepare daily reports and maintain proper documentation.
- Ensure accurate data entry and timely updates in the system.
- Follow operational guidelines and standard operating procedures (SOPs). Required Skills & Competencies
- Basic computer knowledge and proficiency in MS Office.
- Good communication and coordination skills.
- Basic knowledge of data entry and system operations.
- Ability to handle calls and manage multiple tasks.
- Good problem-solving and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work in rotational shifts, including weekends and holidays.

📌 Urgent Opportunity For Operator Role || Non-Technical (Ahmedabad)
🏢 Amnex
📍 Ahmedabad