Role & Responsibilities
- Handle domestic and international air ticket bookings.
- Manage ticket issuance, reissuance, cancellations and refunds.
- Check airfare, fare rules, baggage policies and cancellation penalties.
- Work on GDS platforms such as Amadeus, Galileo or Sabre.
- Provide fare quotations and alternative flight options.
- Coordinate with airlines and internal sales and operations teams.
- Handle customer queries through calls, emails and WhatsApp.
- Maintain booking records, invoices and daily ticketing reports.
- Ensure accuracy in passenger details and travel documentation. Preferred Candidate Profile
- Graduate or Diploma in Travel & Tourism preferred.
- 1-4 years of relevant experience in domestic and international air ticketing.
- Hands-on experience with at least one GDS system (Amadeus / Galileo / Sabre).
- Valuable understanding of airline fare rules, reissue, cancellation and refund procedures.
- Strong communication and customer-handling skills.
- Good attention to detail and time management.
- IATA certification will be an added advantage.

📌 Ticketing Executive (Thane)
🏢 Bandhan Tours
📍 Thane