14 Nov
|
Exelra Sports
|
Mumbai
14 Nov
Exelra Sports
Mumbai
Key Responsibilities
- Run day-to-day operations across Amazon, Flipkart, Blinkit, our D2C website and offline channels, working with platform teams to resolve issues.
- Manage listings so product content, pricing and details stay accurate on every platform.
- Own inventory accuracy and replenishment, working with our warehouse to keep stock available across channels.
- Manage order processing, dispatch and delivery with the warehouse and logistics partners, and resolve shipping exceptions.
- Handle customer complaints, returns, and replacements with speed and empathy.
- Track and report on sales, operations and platform performance, and improve processes through SOPs and root-cause fixes. Who We Would Like
- 2-6 years of experience in ecommerce operations or marketplace management.
- Proficient with Amazon Seller Central, Flipkart Seller Hub, BlinkIt Seller Hub and Shopify
- Experience with an order management system like Unicommerce
- Strong with Excel/Google Sheets and reporting tools.
- Detail-oriented, organized, and proactive problem-solver.
- Clear communicator who thrives in a quick-paced startup environment.
- Bonus: Experience or interest in sports, fitness, or consumer brands. Why Join Us
- Be the engine behind a performance-first sports brand thats redefining how India experiences pickleball one of the fastest-growing sports globally.
- Own operations across multiple platforms and make a direct impact on revenue, customer satisfaction, and operational excellence.
- Work closely with founders in a high-ownership, low-hierarchy environment.
- Learn and grow across D2C, marketplaces, quick commerce, and fulfilment building a 360 understanding of ecommerce operations.
- Grow with us as the brand scales nationally and into new product lines and channels.
📌 E Commerce Operations Executive (Mumbai)
🏢 Exelra Sports
📍 Mumbai