Location:
Noida, Sector 135 Process: International US Blended (Voice & Non-Voice)
Salary:
Up to 34,000 In-Hand per month
Experience:
Minimum 9 Months of BPO Experience Work Mode: Work From Office Interview Mode: Virtual Interview Joining: Immediate Joiners Preferred
Job Description
We are hiring experienced and customer-focused professionals for an International US Blended Process at Noida Sector 135. Candidates should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries across voice and non-voice channels. Roles & Responsibilities
- Handle customer queries through voice and non-voice channels.
- Provide accurate information and effective resolutions to US-based customers.
- Maintain professional communication and ensure customer satisfaction.
- Understand customer concerns and resolve issues within defined timelines.
- Follow process guidelines,
quality standards, and performance parameters.
- Maintain proper documentation and update customer information. Eligibility Criteria
- Minimum 9 months of BPO experience is mandatory.
- International BPO experience preferred.
- Excellent English communication skills are required.
- Must be comfortable working in rotational shifts.
- Immediate joiners are highly preferred.
- Candidates must have all relevant employment and educational documents. Salary & Perks
- Up to 34,000 In-Hand per month.
- Both-side cab facility.
- 5 days working.
- 2 rotational week-offs.
- Rotational shifts.
- Virtual interview process. Interested candidates can apply now Recruiter Contact: (phone hidden) | (phone hidden) Share your updated CV on WhatsApp.