Experience:
Minimum 1 Year (Minimum of 1 year of Call Audit experience)

Location:
Gurugram (Local candidate is preferred) Work Days: Monday–Friday, 5 Days

Salary:
₹30,000/month Qualification: Graduate Role
- Quality Audit – Calls Work domain
- Calls Audit / Quality Analyst *Role Overview* We are looking for a Quality Audit Executive with minimum 1 year of experience in Call Auditing / Quality Analysis . The candidate should have excellent communication skills, solid attention to detail, and the ability to identify discrepancies, document findings, and support continuous improvement. *

Key Responsibilities
*
- Perform audits across multiple platforms, databases, and systems to ensure accuracy and integrity.
- Identify and document discrepancies or inconsistencies and provide recommendations for improvement.
- Ensure data/processes comply with applicable regulations, standards, and organizational policies.




- Conduct risk assessments related to data quality and recommend corrective actions.
- Prepare detailed audit reports covering findings, anomalies, and corrective actions.
- Maintain audit records, changes, and improvement documentation.
- Suggest and implement improvements to existing auditing processes.
- Stay updated with relevant industry trends and best practices.
- Communicate findings effectively with internal and external stakeholders. *Required Skills*
- ? Minimum 1 year of Call Audit / Quality Audit experience
- ? Excellent verbal and written communication
- Call Quality / Quality Analysis
- Data Verification & Analysis
- Audit Reporting & Documentation
- Compliance & Risk Awareness
- Strong attention to detail
- Strong organizational and multitasking skills
- Microsoft Excel, Word & Outlook
- Ability to work with internal and external stakeholders

📌 Quality Analyst – Call Audit | BPO (Gurugram)
🏢 Asian Hires
📍 Gurugram