Dear Candidates, We are hiring Database / SQL Support analyst for our Investment banking client in Mumbai.

Experience:
3-5 years Direct Responsibilities 1 Provide first class support to all users of the application system in a timely and productive manner. 2 Liaise with the developers to communicate issues raised by the business 3 Communicating with the global team to resolve issues. 4 Maintain a knowledge base regarding support issues and their resolution using SharePoint collaboration tools. 5 Build a working knowledge of the systems and business area in order to provide a high level of support. 6 Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere to business requests. 7 Track issues effectively using ITIL approved methodology incidents, changes, requests and problems. 8 The systems which team supports are classified as Tier 1 business critical which requires a very flexible approach to work as we have to support the systems as well as undertake project work. 9 Ability to work within tight deadlines 10 Ability to work independently and as part of a team. If anyone is interested , please share your resumes to [email protected]

📌 Database Support Engineer (Mumbai)
🏢 Kiya.ai
📍 Mumbai