We are looking for a highly motivated Salesforce Test Engineer / Senior Test Engineer with robust expertise in component-level testing, integration testing, and Salesforce Quality Assurance, having hands on experience around 6 to 8 years. The ideal candidate should have deep knowledge of Salesforce Service Cloud, security and access configuration, platform-specific functionality, and CRM Analytics, along with excellent analytical, stakeholder-management, and communication skills. Must Have
- Strong experience in component-level testing, integration testing, and end-to-end validation.
- Deep understanding of Salesforce Service Cloud and its core functionalities.
- Strong knowledge of Profiles, Permission Sets, Page Layout assignments, and Record Type assignments, including the ability to validate their configuration and behavior.
- Extensive testing experience with Salesforce-specific functionalities developed using Lightning Web Components (LWC), Flows, Triggers, and Apex Jobs.
- Hands-on knowledge of Salesforce Data Loader for importing, exporting, updating, and validating data.
- Strong understanding of field-level security, object-level security, sharing access, and role hierarchy, including how to verify access for different users.
- Excellent ability to write and validate complex SOQL queries.
- Good working knowledge of Salesforce Inspector, Workbench, and browser developer tools, including the Console, Network, and Performance tabs.
- Experience testing CRM Analytics (TCRM), including datasets, dashboards, filters, and data validation.
- Good understanding of Microsoft Excel formulas for test-data preparation, reconciliation, and validation.
- Understanding of Einstein Activity Capture (EAC), user configuration, and notification settings.




- Good hands-on experience in test automation using either Selenium with Java or Playwright with JavaScript.
- Good understanding of debugging and maintaining existing automation scripts, in addition to developing new scripts.
- Experience reviewing requirements and translating them into effective test scenarios, test cases, and validation strategies.
- Sound understanding of testing methodologies, defect lifecycle, risk identification, and QA best practices.
- Good working knowledge of Jira for test management, defect tracking, and reporting.
- Understanding of Agile/Scrum methodologies and Scrum ceremonies.
- Ability to collaborate with Product Owners and Development Leads and contribute to test-effort estimation and planning.
- Strong problem-solving and analytical skills with excellent attention to detail. Communication & Stakeholder Management
- Excellent verbal and written communication skills.
- Ability to interact confidently with Product Owners, Development Leads, developers, and other business and technical stakeholders.
- Ability to communicate testing scope, estimates, risks, dependencies, defects, and quality status clearly.
- Strong requirement-analysis and critical-thinking capabilities.
- Ability to prioritize and manage multiple assignments in a fast-paced environment.
- Positive mindset with the flexibility and willingness to go above and beyond when required.
- Proactive approach with strong ownership and accountability. Nice to Have
- Working knowledge of AIO Tests for test-case management and execution.
- Exposure to Salesforce test automation and reusable automation-framework design.
- Familiarity with Salesforce deployment processes and CI/CD practices.
- Experience validating integrations between Salesforce and external systems.
- Relevant Salesforce certifications or CRM Analytics credentials.

📌 Walk-in || SFDC Testing (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru