Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. HR Contact -Muhila Roles & Responsibilities
- Update and process information accurately into the system(s)
- Revert on emails or chats written by the customer on a variety of issues
- Resolve customer problems in a timely manner
- Take ownership & deliver on customer commitments
- Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact
- Clear Communication
- during all conversations with customers, uses simple English that delivers information and solutions in an easy manner
- Professional Focus
- demonstrates a high level of personal and professional integrity when dealing with customers as well as treats all customers with empathy, respect and consideration.
- Ability to solve problems look for solutions aligned to customers perspective and deliver on all commitments
- Teamwork – consistently work together, trust each other and engage in constructive conversations for the valuable of the team Preferred Candidate Profile
- Candidates who have completed 10th, 12th, or Graduation are eligible.
- Freshers are welcome; candidates with prior experience can also apply.




- Excellent verbal and written English communication skills.
- Good interpersonal and customer-handling skills.
- Willingness to work in a UK Voice Support Process.
- Flexible to work in rotational shifts (including night shifts, if required).
- Basic computer knowledge and typing skills.
- Positive attitude with a willingness to learn. Perks & Benefits
- Two-way cab facility(chargeable within FSL Boundary)
- Attractive salary packages.
- Unlimited incentives (performance-based)
- Professional training and development.
- Excellent career growth opportunities.
- Friendly and supportive work environment.
- On-the-job training for freshers.
- Employee engagement activities and rewards.
- Opportunity to work with an international client. Additional Highlights
- Immediate joiners preferred.
- No prior experience required for freshers. Join us and kick-start your career in an international UK Support Process
- B.
E ,B.
Tech,B.
Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk-in || Firstsource Mega Hiring | 10th (Bengaluru)
🏢 Firstsource
📍 Bengaluru