Customer Support Executive (Night Shift) Role: Customer Support Executive

Location:
Chennai Shift: Complete Night Shift

Key Responsibilities
- Handle customer queries through voice, email, and chat support.
- Provide timely and accurate resolutions to customer concerns.
- Ensure high levels of customer satisfaction through effective communication.
- Maintain records of customer interactions and follow-up activities.
- Escalate unresolved issues to the appropriate teams when required.
- Meet quality, productivity, and service level targets. Desired Candidate Profile:
- Excellent verbal and written communication skills in English.
- 1-3 years of experience in customer support, customer service, or international voice process.
- Freshers with exceptional communication skills are welcome to apply.
- Strong problem-solving and interpersonal skills.
- Basic computer knowledge and typing skills.
- Willingness to work in complete night shifts. Qualification:
- Any Graduate / Undergraduate can apply.

Benefits:
- Opportunity to work in a energetic customer-centric environment.
- Career growth and learning opportunities.
- Attractive salary and company benefits as per policy.

📌 Global Customer Support (Chennai)
🏢 Hexaware Technologies
📍 Chennai