The candidate will be responsible for end-to-end D365 F&O; application support and enhancements, including but not limited to: Jobs Descriptions :-
• Provide L1/L2 production support for Microsoft Dynamics 365 Finance & Operations
• Understand existing business processes, configurations, and customizations
• Handle incident management, service requests, root cause analysis (RCA), and issue resolution within agreed SLAs
• Support month-end / year-end financial close activities
• Coordinate with IT support partners technical teams for bug fixes, patches, and enhancements
• Support UAT, deployments, and post-go-live activities
• Ensure proper knowledge transfer and documentation
• Proactively identify system gaps and suggest improvements
• Work closely with internal IT and business users to ensure reliable operations




• Provide training to end users wherever required and requested for
• Maintain and update Issue/requirement tracker and ticket management tools. Mandatory Skill Requirements3-5 years of hands-on experience in Microsoft Dynamics 365 F&O; Strong expertise in Finance modules (GL, AP, AR, Fixed Assets). Supply Chain modules (Project management and accounting, Procurement and sourcing, Sales). Hands-on experience with D365 F&O; user creation and security roles Workflow creation. Ability to independently troubleshoot issues and provide RCA. Prior experience in support transition / knowledge takeover scenarios. Intersted candidate may share their CV on [email protected]

📌 Software Developer Microsoft Dynamic (New Delhi)
🏢 Cantabil Retail India
📍 New Delhi