Role & responsibilities Role Summary The Last Mile Executive will be responsible for managing daily delivery operations, ensuring timely order fulfilment, monitoring delivery partners, coordinating with stores and vendors, and driving operational efficiency to achieve service level targets.

Key Responsibilities

- Monitor and manage daily last-mile delivery operations across assigned stores.
- Ensure On-Time Delivery (OTD) and productivity targets are achieved.
- Coordinate with delivery partners, vendors, and store teams for smooth order execution.
- Track rider attendance, vehicle availability, and deployment planning.
- Analyze order backlog, delivery delays, cancellations, and RTOs.
- Resolve operational issues related to riders, vehicles, customers, and stores.
- Prepare daily, weekly, and monthly MIS reports.
- Conduct performance reviews with delivery partners and vendors.
- Ensure adherence to company SOPs and compliance requirements.
- Support new store launches, rider onboarding,



and operational expansion activities.
- Monitor delivery costs and drive optimization initiatives.
- Collaborate with internal stakeholders for process improvements. Required Skills
- Strong operational and coordination skills.
- Positive analytical and problem-solving ability.
- Proficiency in Microsoft Excel and Google Sheets.
- Knowledge of last-mile logistics and fleet management.
- Ability to handle multiple stakeholders and work under pressure.
- Good communication and team management skills. Qualifications
- Graduate in any discipline.
- 1-4 years of experience in Last Mile Logistics, E-commerce, Quick Commerce, or Supply Chain Operations.
- Experience in managing delivery partners, riders, or transportation operations preferred. Interested candidates can send their resume on below id: Chetan.
[email protected]

📌 Last Mile Executive || Tata Trent Hypermarket (Mumbai)
🏢 Trent
📍 Mumbai