Role: Contractor Learner Experience, Growth & Development

Location:
Hyderabad Work Model: Hybrid Timing: 9:00 AM 6:00 PM Contract: 812 months with possible extension/conversion based on performance and business need Level: CL4 / Assistant Manager
- Learning & Development Consultant Client: DELOITTE Payroll: Allegis Group Role Summary: We are seeking a detail-oriented contractor to support the Growth & Development teams Learner Experience portfolio for the US India (USI) region. The role partners closely with internal teams and US counterparts to execute learner experience and compliance processes, maintain accurate documentation, and deliver insights from program metrics.

Key Responsibilities

- Program Management:
- Manage end-to-end execution of learner experience activities aligned to program objectives, scheduling, and delivery timelines.
- Coordinate end-to-end program logistics, including learner communications, enrollment, session readiness, facilitator scheduling, training room/venue planning, vendor coordination, and post-program closure activities.
- Partner with cross-functional stakeholders including business leaders, Program Managers, Talent Services, and operational teams to align learning delivery with business priorities and career-level needs.
- Process documentation & continuous improvement:
- Maintain SOPs/job aids for LX and compliance steps; identify friction points and implement small improvements (templates, checklists, automation).
- Drive consistency across learner experience processes through standardized program setups, delivery coordination, attendance tracking, and completion management.
- Gather learner and faculty feedback to identify friction points and process gaps, recommending enhancements (such as improved templates, checklists, or automation) to increase program quality, engagement, and operational efficiency.
- Metrics & Reporting:
- Monitor learner participation and program completion metrics by tracking attendance, following up on non-completions, resolving discrepancies,



and sharing timely status reports and insights with stakeholders.

Qualifications:

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Education:

- Bachelors degree in a related field required, master’s degree preferred.
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Experience:

- 7-9 years overall; 5-7 in Learning & Development.
- Demonstrated experience in implementing and managing L&D; programs.
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Skills:

- Knowledge of learning program life cycle and LMS would be a plus.
- Communication

Skills:
Excellent communication and interpersonal skills, with a proven ability to effectively collaborate with both internal teams and external partners.
- Technical Proficiency: Strong command of Microsoft Office Suite and familiarity with project management tools.
- Analytical

Skills:
Strong analytical skills, able to process and interpret complex data to derive meaningful insights.
- Adaptability: Ability to thrive in a fast-paced and dynamic environment, working independently and as part of a team. Why Join Deloitte? Deloitte offers learning and development leaders the unique prospect to shape the future of Audit & Assurance learning across borders. This role offers the opportunity to support high-visibility learning operations by strengthening learner experience execution, compliance discipline, and metric-driven insights—working with both USI and US stakeholders to improve program outcomes.
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Experience:
7–9 years overall, with 5–7 years in Learning & Development.
- Strong experience in end-to-end L&D; program management and learning operations.
- Experience managing learner communication, enrollment, scheduling, facilitators, vendors, training logistics and program closure.
- Strong stakeholder management, preferably working with global/US teams.
- Experience in attendance tracking, completion management, learning metrics and reporting.
- Knowledge of SOPs, process documentation, checklists and continuous improvement.
- LMS exposure is good to have.
- Strong Microsoft Office, communication and analytical skills.
- Target profiles from corporate L&D;, Learning Operations, Learning Program Management or Learner

📌 Learning And Development Specialist (Hyderabad)
🏢 Allegis Group
📍 Hyderabad