Company Description Care Health Insurance is a specialized health insurer offering a wide range of products, including retail health insurance, top-up coverage, personal accident, maternity, international travel insurance, and critical illness plans, as well as group health and group personal accident insurance for corporate clients. The company also serves rural markets through micro insurance products and supports customers with comprehensive wellness services. Guided by a strong consumer-centric philosophy, Care Health Insurance invests in technology to enhance customer service, drive product innovation, and deliver value-for-money solutions. The organization has been recognized for its excellence, receiving ‘Smart Insurer’ and ‘Sales Champion’ awards in the Health Insurance category at the ET Now Insurance Summit & Awards 2025. Applicants can expect to join a forward-looking insurer focused on quality, innovation, and customer satisfaction. Role Description This is a full-time, on-site Branch Manager / Assistant Branch Manager role based in the Greater Kolkata Area. The role involves overseeing day-to-day branch operations, including managing sales activities, monitoring performance metrics, and ensuring compliance with company policies and regulatory requirements. The Branch Manager / Assistant Branch Manager will lead and mentor the branch team, drive business development initiatives, and build solid relationships with customers, intermediaries, and corporate partners. Responsibilities include setting and achieving sales targets, optimizing customer service processes,



coordinating marketing and outreach efforts, and preparing regular reports on branch performance. The role also requires close collaboration with regional and head office teams to implement strategic initiatives, improve operational efficiency, and maintain high service standards. Qualifications
- Demonstrated skills in branch operations management, including process oversight, compliance adherence, and performance monitoring.
- Strong sales and business development capabilities, with experience in achieving targets, driving revenue growth, and expanding customer bases.
- People management and leadership skills, including team supervision, coaching, performance evaluation, and conflict resolution.
- Customer relationship management abilities, with a focus on service quality, retention, and handling escalations effectively.
- Analytical and planning skills, including data interpretation, forecasting, and strategic decision-making.
- Excellent communication and interpersonal skills to collaborate with internal stakeholders, clients, and distribution partners.
- Prior experience in insurance, financial services, or related sectors, preferably in health or general insurance.
- Bachelor’s degree in business, finance, management, or a related field; a postgraduate qualification or relevant certifications are an advantage.
- Proficiency in basic office software and familiarity with insurance-related systems and digital tools.
- Ability to work on-site in the Greater Kolkata Area, with readiness to travel locally for client meetings and branch-related activities.

📌 Branch Manager (Kolkata Metropolitan Area)
🏢 Care Insurance
📍 Kolkata Metropolitan Area