14 Nov
|
Richpay Fincorp
|
Moti Nagar
14 Nov
Richpay Fincorp
Moti Nagar
Collection Executive – NBFC (Experience Required) Company: Kuberloan
Location:
Moti Nagar, New Delhi
Job Type
Full time | Work From Office Industry: NBFC / Financial Services / Lending
Salary:
₹20,000 – ₹35,000 per month (Based on experience) + Performance Incentives
Job Description
Kuberloan is hiring experienced Collection Executives with a strong background in NBFC loan recovery and collections, preferably in payday loans, short-term personal loans, and salary-based loans. We are looking for target-oriented professionals who can efficiently manage overdue loan accounts, communicate with borrowers, negotiate repayment arrangements, and maintain strong collection performance while following regulatory guidelines.
Key Responsibilities
- Handle outbound collection calls to customers with overdue loan payments.
- Follow up on outstanding EMIs, overdue accounts, and pending loan repayments.
- Manage early-stage and overdue collections across assigned delinquency buckets.
- Negotiate repayment arrangements and secure payment commitments from customers.
- Monitor payment commitments (PTP) and ensure timely follow-ups.
- Maintain accurate collection records, customer interactions, and payment updates in CRM systems.
- Achieve daily, weekly, and monthly collection targets.
- Coordinate with credit, operations, and accounts teams for payment reconciliation.
- Identify high-risk overdue accounts and escalate cases to senior management.
- Maintain professional customer communication and follow RBI guidelines and applicable fair recovery practices. Candidate Requirements
- Minimum 1 year of experience in loan collections within an NBFC, fintech, or lending company preferred.
- Prior experience in payday loan, personal loan, or short-term loan collections will be given preference.
- Strong understanding of collection buckets, overdue accounts, DPD, and PTP follow-ups.
- Excellent communication, negotiation, and problem-solving skills.
- Experience using collection CRM software, Excel, and dialer systems.
- Ability to work in a target-driven environment.
- Good command of Hindi; basic English communication skills preferred.
- Professional approach to customer handling and debt recovery.
What We Offer
- Competitive fixed salary based on experience.
- Attractive performance-based collection incentives.
- Professional office environment.
- Career growth opportunities within the NBFC industry.
- Supportive management and structured collection processes.
How to Apply
Interested candidates with relevant NBFC collection experience can apply directly through Indeed or contact: Phone: +91 (phone hidden) Company: Kuberloan Website: www.kuberloan.com Pay: ₹20,600.00
- ₹35,000.00 per month Work
Location:
In person
📌 Collection Executive (Moti Nagar)
🏢 Richpay Fincorp
📍 Moti Nagar