1 .
Job Responsibilities
- Supervise daily restaurant operations and ensure smooth service.
- Welcome guests warmly and escort them to their tables.
- Take food and beverage orders accurately and communicate them to the kitchen.
- Ensure timely food and beverage service to guests.
- Guide and supervise restaurant stewards and service staff.
- Ensure proper table setup, cleanliness and presentation before and after service.
- Maintain restaurant hygiene and follow hotel service standards.
- Handle guest queries, complaints and special requests professionally.
- Coordinate with the kitchen team to ensure smooth and timely food delivery.
- Check food presentation, quality and order accuracy before serving.
- Ensure proper billing procedures and coordinate with the cashier.
- Promote menu items, special dishes and available offers to guests.
- Monitor restaurant inventory, cutlery, crockery, glassware and service equipment.
- Ensure staff grooming, discipline and punctuality.
- Assist the Restaurant Manager in staff training and daily operational reports.
- Ensure guest satisfaction through professional and personalized service. 2. Required Skills & Qualifications




- Minimum 12th pass; hotel management qualification preferred.
- 1–3 years of experience in hotel or restaurant service.
- Good knowledge of food and beverage service.
- Knowledge of restaurant SOPs and table service etiquette.
- Basic knowledge of POS and billing systems.
- Excellent communication and guest-handling skills.
- Leadership and team management abilities.
- Good personality, grooming and professional behaviour.
- Ability to work under pressure and in rotational shifts. 3. Key Performance Indicators (KPIs)
- Guest satisfaction and positive feedback.
- Quality and speed of restaurant service.
- Accuracy of food orders and billing.
- Restaurant cleanliness and hygiene.
- Staff discipline and teamwork.
- Upselling and revenue generation.
- Proper handling of guest complaints. 4. Working Conditions
- Full-time hotel employment.
- Rotational shifts as per hotel requirements.
- Weekly off as per hotel policy.
- Proper uniform and grooming are mandatory. Pay: ₹15,000.00
- ₹18,000.00 per month

Benefits:
- Versatile schedule
- Food provided Work

Location:
In person

📌 Restaurant Captain (Lanka)
🏢 Sarweshwary Hotel
📍 Lanka