Quality Management System
- Ensure compliance with established Quality Management Systems (QMS) and standard operating procedures.
- Support implementation and maintenance of ISO 9001, IATF 16949, and other applicable quality standards.
- Maintain quality documentation, procedures, records, and controlled documents.
- Participate in internal and external quality audits and support closure of audit observations. Process & Product Quality Assurance
- Monitor manufacturing processes to ensure adherence to approved quality parameters.
- Conduct process audits and verify implementation of process control measures.
- Review product quality data and identify deviations from specifications.
- Coordinate product inspections, testing, and release activities. Non-Conformance & CAPA Management
- Investigate product and process non-conformities.
- Perform root cause analysis using quality tools such as 5 Why, Fishbone Diagram, and Pareto Analysis.
- Implement and track Corrective and Preventive Actions (CAPA).
- Monitor effectiveness of corrective actions and ensure timely closure. Supplier Quality Management
- Support supplier qualification and supplier audit activities.
- Monitor incoming material quality performance.
- Coordinate supplier quality issue resolution and corrective action implementation.
- Maintain supplier quality performance records and reports.



Customer Quality Management
- Handle customer complaints and quality-related concerns.
- Support customer audits and product qualification activities.
- Coordinate investigation of customer quality issues and ensure timely resolution.
- Prepare quality reports and communication for customers when required. Continuous Improvement
- Drive process improvement initiatives to reduce defects and improve product consistency.
- Participate in Lean, Six Sigma, and Quality Improvement projects.
- Analyze quality performance metrics and identify improvement opportunities.
- Support reduction of Cost of Poor Quality (COPQ). Laboratory & Testing Coordination
- Coordinate with laboratory teams for testing and validation activities.
- Ensure calibration status of measuring and testing equipment.
- Review test reports and maintain quality records.
- Support recent product qualification and validation programs. Reporting & Compliance
- Prepare daily, weekly, and monthly quality performance reports.
- Track key quality indicators including defect rates, rejection rates, customer complaints, and CAPA status.
- Ensure compliance with statutory, customer, environmental, and safety requirements.
- Support management reviews and quality performance presentations.

📌 Senior Quality Executive (Bharuch)
🏢 Symphoni HR
📍 Bharuch