Role & responsibilities This is a full-time, in office Supervisor / Service Advisor role based in Raipur, Chhattisgarh. The Supervisor serves as the primary point of contact between customers and the workshop team, welcoming customers, understanding their vehicle concerns, and documenting service requests clearly and accurately. Day-to-day responsibilities include preparing job cards, explaining recommended services and repair options, coordinating with technicians, and updating customers on job status, costs, and timelines. The role also involves reviewing completed work, handling invoicing, arranging vehicle delivery, and addressing customer queries or complaints to ensure a positive service experience. The Service Advisor is expected to maintain organized records, follow company processes, and contribute to overall workshop efficiency and customer satisfaction.



Preferred candidate profile Ability to deliver customer-focused service with a strong commitment to customer satisfaction. Clear, confident communication skills for explaining technical information in simple terms and managing customer expectations. Basic understanding of automotive systems and service processes. Strong organizational and time-management skills, with attention to detail in documentation and invoicing. Comfort working in a fast-paced workshop environment and collaborating with technicians, parts staff, and management. Prior experience in an automotive service advisor or customer-facing role is preferred but freshers are encouraged to apply. High school diploma or equivalent required; vocational or technical training in automotive or a related field is an advantage. Perks and benefits Provident Fund & ESIC

📌 Service Advisor (Raipur)
🏢 The Chhattisgarh Auto Cares
📍 Raipur