Job Description
– Product Support Speacialist. Company: Webeaz Technologies Pvt. Ltd.

Location:
Near Calicut University, Kerala

Experience:
1–3 Years (Freshers can also apply) Employment Type: Full-time JOB SUMMARY We are looking for a customer-focused and tech-savvy executive to manage client onboarding, software implementation, product demonstrations, training and customer relationships, ensuring customer satisfaction and successful product adoption.

KEY RESPONSIBILITIES

- Manage client onboarding, software setup and implementation.
- Understand client requirements and coordinate with the technical team.
- Conduct software demonstrations and product training sessions.
- Explain product features and guide clients in using the platform.
- Maintain client relationships and handle customer queries.
- Monitor software usage, follow up with inactive clients and improve customer retention.
- Manage and engage members of the DGVerse community.




- Coordinate webinars, training sessions and product updates.
- Maintain client records, track issues and prepare regular reports.
- Coordinate with sales, technical and management teams. REQUIRED SKILLS &

QUALIFICATIONS:

- Bachelor's degree in Computer Science, IT, Marketing or a related field.
- 1–3 years of relevant experience; skilled freshers can also apply.
- Excellent communication and interpersonal skills.
- Valuable presentation and client-handling abilities.
- Basic knowledge of CRM, SaaS platforms and business software.
- Strong problem-solving, coordination and follow-up skills.
- Proficiency in MS Office, Google Workspace and online meeting tools. Pay: ₹10,000.00
- ₹20,000.00 per month Work

Location:
In person

📌 Product Support Specialist (Kozhikode)
🏢 Webeaz Technologies
📍 Kozhikode