## Job highlights
- Experience in US/International voice process with upselling skills
- Handle inbound/outbound calls, resolve queries, provide product info, maintain service quality, and meet targets Role & responsibilities
Key Responsibilities
- Handle inbound and/or outbound customer calls.
- Resolve customer queries and concerns in a skilled manner.
- Provide accurate information regarding products, services, and processes.
- Maintain high levels of customer satisfaction and service quality.
- Adhere to process guidelines, quality standards, and compliance requirements.
- Document customer interactions accurately in the system.
- Meet productivity, quality, and attendance targets.
📌 International Voice Process Executive (Gurugram)
🏢 TP
📍 Gurugram