Key Responsibilities
• Drive branch business by achieving gold loan disbursement and revenue targets.
• Acquire current customers and maintain relationships with existing customers.
• Manage overall branch operations, including loan processing, disbursement, renewals, and closures.
• Ensure accurate gold appraisal and valuation as per company policies.
• Monitor portfolio quality, collections, overdue accounts, and NPAs.
• Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.
• Lead, train, and monitor branch staff to improve productivity and service quality.
• Handle customer grievances and deliver excellent customer service.
• Maintain branch security, vault management, and operational controls. Required Skills
• Sales and business development
• Team leadership
• Gold loan operations and branch management
• Customer relationship management
• Risk and compliance management
• Communication and problem-solving skills Eligibility
• Graduate in any discipline (MBA preferred).
• Typically 5–10 years of experience in Gold Loans,

📌 BM- Yemmiganur Kurnool (India)
🏢 Aditya Birla Capital
📍 India