A chain of Restaurant/ QSR is looking for dynamic sales leader with strong experience in retail operations, revenue growth, and customer experience. ​

Key Responsibilities
• Develop and implement retail sales strategies to achieve revenue and profitability targets.
• Manage sales performance across restaurant outlets, QSR branches, and food retail locations.
• Monitor daily sales, average billing value, customer footfall, and outlet performance.
• Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.
• Lead, motivate, and train outlet managers and sales teams to achieve business targets.
• Monitor customer satisfaction, service quality, and customer feedback.
• Coordinate with operations, kitchen, marketing, procurement, and finance teams.
• Analyze sales reports, budgets, margins, and outlet-wise performance.
• Support new outlet launches, market expansion, and local business development. ​ Requirements ✔️ Robust retail sales and business development skills ✔️ Experience in QSR, restaurants, food chains, or food retail ✔️ Multi-outlet sales and team management ✔️ Sales forecasting, budgeting, and revenue optimization ✔️ Customer relationship management and complaint resolution ✔️ Upselling, cross-selling, promotions,



and local marketing ✔️ Sales analysis, MIS reporting, and KPI tracking ✔️ Leadership, communication, negotiation, and problem-solving skills ✔️ Knowledge of POS systems, Excel, and sales reporting tools Preferred Experience
• 12+ years of experience in retail sales, preferably in QSR, restaurant chains, or food service.
• Experience managing multiple outlets, sales teams, and revenue targets.
• Graduate / MBA in Sales, Marketing, Business Administration, or a related field preferred. Retail Sales Head, Head of Retail Sales, Sales Head – Food, QSR Sales Head, Restaurant Sales Head, Food Retail Manager, Regional Sales Manager – QSR, Retail Operations Head, Restaurant Chain Management, Multi-Outlet Management, Food Service Sales, Revenue Growth, Sales Strategy, Outlet Profitability, Team Leadership, Customer Experience, Upselling, Cross-Selling, Sales Forecasting, MIS Reporting, Hospitality Jobs, Restaurant Jobs, QSR Jobs. Benefits ✔️ Attractive salary based on experience ✔️ Performance-based incentives ✔️ Leadership role with business growth opportunities ✔️ Exposure to multi-outlet operations and expansion ✔️ Career advancement in the food and hospitality industry

📌 Retail Sales Head (Madurai)
🏢 Smart Work Consultants
📍 Madurai