Backend Support – Operations

Location:
Vyttila, Ernakulam, Kerala

Experience:
Minimum 1+ year of experience in international customer support, client coordination, or a similar role involving international clients.

Salary:
Up to ₹30,000 per month Language Requirement: English fluency is mandatory Job Overview We are looking for a detail-oriented and confident communicator for the position of Backend Support – Operations. The candidate will be responsible for coordinating with international clients, primarily based in Europe, and ensuring smooth day-to-day operational activities.

Key Responsibilities
• Communicate professionally with international clients, primarily across Europe, through emails, phone calls, and other communication channels.
• Handle backend operational activities and ensure timely completion of assigned tasks.
• Coordinate with clients and internal teams to resolve queries and operational issues.
• Maintain accurate records, documentation, and client-related information.
• Follow up on pending requests and ensure timely responses to client requirements.




• Build and maintain professional relationships with international clients.
• Ensure smooth workflow and efficient coordination across operational processes. Requirements Required Skills & Qualifications
• Minimum 1+ year of experience in international customer support, client coordination, or a similar role involving international clients.
• Excellent English fluency is mandatory, with robust verbal and written communication skills.
• Ability to communicate confidently and professionally with European clients.
• Good email-writing, coordination, follow-up, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple tasks efficiently.
• Proficiency in MS Office and basic computer applications. Ideal Candidate A confident communicator with excellent English fluency, prior experience handling international clients, and the ability to manage backend operations efficiently in a professional environment.

📌 Backend Support – Operations (India)
🏢 advenxa
📍 India