Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This role is ideal for individuals who are passionate about customer service and want to grow in a skilled, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone.
Eligibility Criteria:
- Undergraduates with a minimum of 6 months BPO experience
- Graduates (Freshers are welcome)
- Good communication skills in Hindi and/or English
- Open to both Freshers and Experienced candidates
Key Responsibilities:
- Handle inbound customer calls and provide resolutions effectively
- Maintain a positive, empathetic, and professional attitude toward customers
- Follow company protocols and call handling scripts
- Document customer interactions accurately
- Ensure customer satisfaction and follow up on unresolved queries