- Manage client relationships through effective communication, ensuring high levels of satisfaction.
- Identify new business opportunities by prospecting for clients and generating leads.
- Develop strong sales skills to drive revenue growth through upselling and cross-selling services.
- Collaborate with internal teams to resolve customer issues and improve overall service delivery.
- Stay up-to-date with industry trends and competitor activity to maintain a competitive edge.
Desired Candidate Profile
- 0-2 years of experience in BPO or related field (preferably).
- Bachelor's degree in any discipline (B.Tech/BE/Any Graduate).
- Solid understanding of US Sales, Telecalling, Telesales, Telemarketing, Sales Process concepts.
- Excellent communication skills with ability to work effectively under pressure.