BASIZ FUND SERVICE PVT. LTD.
JOB DESCRIPTION
Position
Shift
IT Infrastructure & Support Engineer
Night Shift
Location
Lower Parel
6:30 PM 4:30 AM
Shift Timing
Role Overview
The IT Infrastructure & Support Engineer will be responsible for managing and supporting the organizations IT
infrastructure, systems, user access, network connectivity, security tools, and IT assets across locations. The role also
includes handling service requests, maintaining records, and coordinating with vendors wherever required.
Key Responsibilities
1. Antivirus Console Management: Add and remove systems from the antivirus console, manage security rules and
policies, and block or allow USB access as per organizational requirements.
2. File Server Management: Create folders as requested; manage folder access by adding or removing users; and assign
appropriate read and write permissions.
3. Network Management: Manage and monitor WAN links across all locations on a daily basis. Provide or restrict website
access in accordance with approved business requirements.
4. IT Inventory Management: Maintain accurate records of IT assets in the administration portal, including monitors,
headphones, keyboards, mice,



domain licences, software, network devices, switches, CCTV systems, and NVRs.
5. VPN Management: Create, manage, and delete VPN user accounts in the VPN console based on authorized requests.
6. Biometric Management: Add current users and licences in the Matrix biometric console and upgrade firmware across
locations.
7. Gmail Administration: Create and delete Gmail accounts, provide Google Drive access, and reset user passwords as
per authorized requests.
8. CAPEX and OPEX Coordination: Add and maintain quotation details received from vendors for company purchases
and related CAPEX/OPEX requirements.
9. Patch Management: Manage and release Windows patches as per the required schedule and organizational
guidelines.
10. Zoho Desk and Zoho People Support: Review and resolve system- and user-related queries or requests raised
through Zoho Desk and Zoho People, escalating issues when required.
Work Location and Shift Details
Location: Lower Parel
Shift: Night Shift
Shift Timing: 6:30 PM to 4:30 AM
Basiz Fund Service Pvt. Ltd. | Job Description
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