Job Summary

Responsible for:

- Agent Quality Recruitment
- Agent Development
- Meeting WFYP Business Targets
- Conducting Career Seminars for Agents
- Communicating Agent RnR regularly

Key Responsibilities / Key Deliverables

1. Agent Recruitment

- Develop various sources of agent hiring and build a team of agents and agent pipeline.
- Conduct activity to enhance existing agent footfall to generate fresh referral for current agent hiring.
- Conduct Career Seminar of prospects.
- Follow agent hiring mechanism and other hiring norms.

2. Agent Development

- Ensure product knowledge by MLI ways of training.
- Field demonstration (FOD's).
- Development of agent prospecting habits, calling habits and work habits.
- Work with agent on planning and reviewing of activities and goals.
- Identify the training needs of the agent and work with Trainers to improve the same.

3. Meet Business Targets

- Achievement of monthly,



quarterly & yearly business plans.
- Improve agent productivity & persistency by regular PRP/IID/GID etc.
- Ensure companies product mix sales ratio and adhere to the business norms.
- Maintain agent pro activity as per business plan.

4. Customer Centricity

- Be MLI brand ambassador & a customer champion.
- Follow MLI sales practices to develop deep customer loyalty.
- Hold periodical customer meet to understand customer pulse & need.
- Ensure customer queries are responded to satisfactorily as per MLI standard.

Measures of Success

- Achievement of business plan & GPA.
- Recruitment / Development & Activation of agent as per plan.
- Number MTD Active.
- Persistency as per grid.
- Number of EC/MDRT agent.

📌 Walk-in || Associate Agency Development Manager (Almora)
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📍 Almora