The Role:

We are looking for an entrepreneurial, technology-oriented professional to join our Digital Transformation team as AVP Digital Transformation.

This role sits at the intersection of Business, Product and Technology. You will act as the bridge between business stakeholders and engineering teams, translating business challenges and opportunities into practical technology solutions.

The individual will be responsible for understanding business requirements, conceptualising products and features, defining product workflows, preparing functional specifications and driving implementation in collaboration with the technology team.

We are looking for someone who can think beyond requirements gathering – someone who can take an idea from 0 to 1, challenge existing processes, identify opportunities for automation and build products that deliver measurable business value.

This is a hands-on role for someone who enjoys solving problems, experimenting with technology and seeing their ideas translate into live products.

Key Responsibilities

1. Business Analysis & Product Ideation

- Work closely with business teams to understand operational challenges, business objectives and emerging requirements.
- Identify opportunities to digitise, automate and optimise existing business processes.
- Translate business problems into product concepts, functional requirements and technology-led solutions.
- Participate in product brainstorming, ideation and solution design.
- Challenge conventional processes and propose innovative approaches to improve business efficiency.

2. Product Development & Implementation

- Drive product development initiatives from ideation and conceptualisation through development, testing and deployment.
- Prepare Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), functional specifications, user stories and process flow diagrams.
- Define product workflows, business rules, validations, user journeys and acceptance criteria.
- Work closely with UI/UX and engineering teams to ensure that business requirements are translated into effective product experiences.
- Coordinate User Acceptance Testing (UAT), identify gaps and ensure successful implementation.

3. Business–Technology Collaboration





- Act as the primary coordination point between business stakeholders and technology teams.
- Ensure clarity of requirements, scope, deliverables and expected outcomes.
- Work with developers and architects to understand technical feasibility, dependencies and implementation approaches.
- Coordinate with external technology partners, financial institutions and insurance companies for integrations and implementations.
- Ensure timely resolution of functional gaps, implementation challenges and production issues.

4. Digital Transformation & Process Automation

- Identify manual, repetitive and inefficient business processes that can be transformed through technology.
- Evaluate emerging technologies and identify opportunities to introduce automation and improve operational productivity.
- Drive implementation of digital transformation initiatives across business functions.
- Measure the impact of implemented solutions through defined business and operational metrics.

5. AI-Led Product Innovation

- Demonstrate practical experience in leveraging AI/ML capabilities to build, enhance or transform products and business workflows.
- Identify relevant AI use cases that can improve product functionality, decision-making, automation and operational efficiency.
- Showcase how AI has been incorporated into actual working processes or product development initiatives, rather than simply using generative AI tools such as ChatGPT for everyday assistance.
- Demonstrate an understanding of how AI-enabled capabilities can take a product or process from concept to a functional, usable solution.
- Exposure to intelligent document processing, OCR, predictive analytics, workflow automation or AI-powered decision support will be valuable.

What We Are Looking For

Must-Have Requirements

- 3–4 years of relevant experience in Product Management, Digital Transformation,



Business Analysis or Technology Consulting.
- Prior hands-on experience working with B2B SaaS products or enterprise technology platforms is mandatory.
- Experience in product ideation, requirement gathering, functional design and product implementation.
- Ability to independently translate business requirements into detailed product specifications and executable development tasks.
- Experience working closely with engineering and business teams in an Agile development setting.
- Strong understanding of software development lifecycles, API integrations, system workflows and technology implementation.
- Experience preparing PRDs, BRDs, user stories, wireframes, process flows and functional documentation.
- Strong analytical, problem-solving and stakeholder management capabilities.
- Excellent communication skills with the ability to engage effectively with both technical and non-technical stakeholders.

Good-to-Have Requirements

- Experience in LMS (Loan Management System) / LOS (Loan Origination System) products and integrations.
- Prior experience in the Insurance, InsurTech, FinTech or BFSI ecosystem.
- Understanding of insurance distribution, policy issuance, claims processing and insurer/partner integrations.
- Practical exposure to AI/ML-enabled products, OCR, intelligent automation or data-driven applications.

The AI Advantage – Something We Value

At Finhaat, we believe AI should go beyond being a productivity tool. We are interested in individuals who understand how AI can fundamentally change the way products are conceptualised, developed and delivered.

We would particularly value candidates who can demonstrate:

- A product or feature they conceptualised using AI-enabled capabilities.
- How they used AI/ML, automation or intelligent workflows to solve an actual business problem.
- Their involvement in taking an AI-enabled solution from ideation to implementation.
- Measurable improvements in productivity, turnaround time, accuracy or user experience resulting from the solution.

Simply using ChatGPT, Copilot or other AI assistants for writing, summarising or research will not qualify as meaningful AI product experience. We want to see practical application and tangible outcomes.

📌 Product Manager (Mumbai)
🏢 Finhaat Insurance Broking
📍 Mumbai