Key Responsibilities

1. Provide technical support and product-related guidance to customers, dealers, builders, contractors and consultants.
2. Conduct regular site visits to monitor the application and usage of TMT steel products.
3. Explain product specifications, grades, technical properties and quality standards to customers.
4. Conduct product demonstrations and technical presentations for customers and project stakeholders.
5. Address customer queries, technical complaints and product-related issues in coordination with the quality and sales teams.
6. Build and maintain relationships with architects, structural consultants, civil engineers, contractors and builders.
7. Support the sales team in product promotion, customer engagement and technical discussions.
8. Monitor competitor products, market practices and customer feedback.
9. Prepare site visit reports, technical feedback reports and customer interaction updates.
10.



Ensure proper communication of product features, benefits and application guidelines.

Required Skills

- Good knowledge of TMT bars and steel products.
- Understanding of construction practices and structural applications.
- Solid communication and presentation skills.
- Customer handling and problem-solving abilities.
- Willingness to travel and conduct regular site visits.
- Proficiency in MS Office and report preparation.

Candidate Profile

- Diploma / B.Tech in Civil Engineering preferred.
- 25 years of experience in technical services, technical sales or customer support in the steel / construction materials industry.
- Experience in TMT steel, reinforcement steel or building materials will be an added advantage.
- Fresh candidates with relevant technical knowledge may also be considered.

📌 Technical Sales Officer (North 24 Parganas)
🏢 SRMB Srijan
📍 North 24 Parganas