Team Lead (Kottayam)

Team Lead (Kottayam)

14 Nov
|
Delhivery
|
Kottayam

14 Nov

Delhivery

Kottayam

Job Responsibilities

- Manage day-to-day last-mile delivery operations at the Delivery Centre (DC).
- Ensure timely delivery and successful closure of shipments.
- Coordinate with delivery executives and manage daily manpower requirements.
- Monitor delivery performance, productivity and operational KPIs.
- Ensure proper shipment handling, tracking and delivery processes.
- Manage cash reconciliation and COD collections.
- Handle customer escalations and resolve delivery-related issues.
- Ensure route planning and effective allocation of shipments.
- Monitor RTO, NDR and delivery success rates.
- Maintain operational discipline and ensure compliance with company policies.

📌 Team Lead (Kottayam)
🏢 Delhivery
📍 Kottayam

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