Job Description

What you get to do in this role:

- Understand customers unique needs for our products, including defining and synthesizing user needs, pain points, use cases, and specific product opportunities.

- Build trusted relationships across PM, Design, Engineering, and Support so research is brought into roadmap conversations early.

- Serve as a strategic partner to Product Managers, Designers, and other cross-functional team members to influence product strategy and roadmaps through actionable insights and data.

- Influence product decisions by presenting evidence that reframes problems, shifts priorities, or changes scope.

- Triangulate quant, qual, and telemetry data to formulate a strong perspective for the future state of the product and develop strategic and tactical insights with actionable recommendations.

- Translate complex research into explicit, compelling narratives tailored to audiences from designers to executives. Champion the strategic value of research with senior leaders to expand its role in product decisions.

- Use advanced AI skills to enhance the execution and analysis phases to move fast.

- Provide mentorship to other members of the team and champion the discipline across the organization.

Qualifications

Basic Qualifications (The must have):

- Experience in leveraging how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.





- Proven track record in using qual and quant research methods in solving user problems.

- Extensive experience in applying customer-centered research techniques to product definition and designs.

- Expert knowledge in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods.

- Expert presentation skills to visualize and articulate technically complex topics and make them easy to understand with customers as well as product management and design stakeholders.

- A portfolio of work representing research that influenced product decisions. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research that drove product and design decisions.

Preferred Qualifications (The nice to have):

- Experience in shipping enterprise software products for various user types.

- Experience in using analytics and telemetry as part of the data points.

- Experience with the execution of large-scale surveys as well as rich qualitative research techniques.

- The ability to learn new technical concepts quickly.

- Experience coaching and mentoring more junior team members, contributing to their growth

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Staff UX Researcher, Tx Workflow (Bengaluru)
🏢 armis
📍 Bengaluru