As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts. Your primary responsibilities include:
- Coordinate activities associated with Order management
- Recognize potential threats and suggest suitable actions
- Adhere to SLAs and timelines
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree
Required Technical and Professional Expertise:
- Graduate with 0-1 year of experience in a Healthcare domain
- Ability to handle queries through calls and email follow-ups
- Readiness to work in shifts as needed for the job
- Strong communication abilities with fluency
- Ability to work under pressure
Preferred Technical and Qualified Experience:
- Proficient in MS Office applications
- Self-directed and ambitious achiever
- Meeting targets effectively
- Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
Years of Experience:0 - 1
📌 Process Associate Order Management - Health Care (Voice) (Gurugram)
🏢 IBM India Pvt.
📍 Gurugram
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