We are conducting a Walk-in Drive on 14th Nov 2026 for the position of Tele Collection Officer / Executive. We are specifically looking for candidates with Telugu and Kannada language proficiency.

Role & responsibilities

- Handle outbound collection and recovery calls for delinquent customer accounts.
- Manage assigned collection buckets and ensure timely recovery of overdue payments.
- Negotiate payment commitments and follow up with customers for closure.
- Maintain collection records and update customer interactions in the system.
- Achieve monthly collection and productivity targets.
- Escalate critical or high-risk cases to the concerned team.
- Adhere to company policies and regulatory guidelines during collection activities.

Preferred candidate profile





- 1 to 4 years of experience in Tele Collections, Recovery, or Debt Collection.
- Experience in handling collection buckets, preferably in Banking, NBFC, Fintech, or Financial Services.
- Fluency in Telugu and/or Kannada is mandatory.
- Valuable communication, negotiation, and customer handling skills.
- Ability to work in a target-driven environment.
- Basic computer knowledge and familiarity with collection systems.

Perks and benefits

- 2.00 LPA to 4.50 LPA based on experience, language proficiency, and interview performance.

📌 Walk-in || Tele Collection Officer (Chennai)
🏢 SMFG INDIA CREDIT
📍 Chennai