Greetings for the season !

We are scouting an E-Commerce Manager for a luxury brand. It balances digital performance and analytics with the high-touch, immaculate brand presentation expected in the luxury segment.

Job Description: E-Commerce Manager Luxury Brand

Location: Andheri, Mumbai

Department: Digital Commerce

Reports to: Head of Digital / Chief Marketing Officer

Employment Type: Full time

Position Overview:

We are seeking an experienced, detail-oriented, and brand-obsessed E-Commerce Manager to spearhead the digital flagship operations for our luxury brand. In this role, you will be the guardian of the online customer journey, ensuring that our digital touchpoints reflect the same elegance, exclusivity, and impeccable service as our physical boutiques. You will oversee end-to-end e-commerce operations, merchandising, site experience, and digital performance, driving commercial growth while safeguarding brand equity.

Responsible for driving sales, profitability, and growth across key online marketplaces such as Myntra, Nykaa Fashion, Amazon, Ajio and other strategic platforms.

Key Responsibilities:

- Own marketplace business targets, GMV, net sales, margins and profitability.
- Manage key account relationships and drive annual/seasonal business plans.
- Lead assortment, pricing, promotions, visibility and campaign planning.
- Monitor marketplace performance, stock availability, sell-through, returns and cancellations.
- Drive new product launches, E-commerce Exclusive/SMU ranges and marketplace expansion.
- Identify growth opportunities through data, competitor benchmarking and category trends.
- Coordinate with internal teams across planning, merchandising, marketing,



supply chain and finance to ensure seamless execution.
- Negotiate commercials, visibility, promotions and business support with marketplace partners.
- Prepare weekly/monthly performance dashboards and provide actionable insights to management

Digital Merchandising & Site Experience

- Virtual Flagship Stewardship: Curate and maintain an immaculate online catalog, ensuring product positioning, imagery, copywriting, and storytelling align with the brands luxury positioning.
- Exclusivity & Launch Strategy: Manage digital product drops, exclusive online capsule collections, and pre-order windows to drive urgency and desire.
- User Experience (UX) & Localization: Continuously optimize site architecture, navigation, search, and checkout flows to reduce friction while preserving an elevated, high-touch browsing experience.

Commercial Performance & Analytics

- P&L; Ownership: Drive conversion rates, Average Order Value (AOV), customer lifetime value (LTV), and overall revenue targets across web platforms.
- Data-Driven Insights: Monitor daily, weekly, and monthly KPIs using analytics tools (GA4, Shopify Plus/Enterprise analytics, etc.) to identify growth opportunities and friction points.
- Pricing & Inventory Strategy: Collaborate with merchandising and supply chain teams to manage online stock allocation, promotional calendars (mindful of luxury brand equity), and markdown strategies.

Qualifications & Competencies

- Experience:
- 3+ years of e-commerce management experience, preferably within the luxury fashion, beauty, jewelry, or premium lifestyle sectors.
- Proven track record of scaling digital revenue while protecting and enhancing brand prestige.

Best Regards

Ananya Mappy Global Resources

📌 E Commerce Manager (Mumbai)
🏢 Mappy Global Resources
📍 Mumbai