# Roles and Responsibilities

Please go through the JD and then apply only -

Responsible for achievement of P&L; of the stores assigned in the Area, ensuring every store achieves profitability benchmark, Retail Operations Management, stores spreading across North & South Region.

Strong ability to collaborate with cross-functional teams, interpret sales/MIS reports, take data-backed decisions to improve profitability, shrinkage and customer service standards, Business Development & Franchisee Operations,Sales & margin improvement strategies to strengthen organisational objectives, Cost reduction strategies & improving productivity level of each employees, Shrinkage control across all stores, limits prescribed by company.

Responsible for the Turnaround Strategy for stores below the Break even points, opening new stores in his region and meet the targets of No: of Stores, Closely working with the SM to identify Category/ Brand performance, Rapid moving SKUs, SLOB and accordingly set the store POG, Regular interaction with Buying Department to ensure proper fill rate, Timely PO request, Liaison with Brand AMs for BA support and timely deliveries, Interacting with the Mall for support in promotions and free space for activities like Makeover Marathon,



Implementation of all SOPs and processes at the stores, Customer Service management-Complaint handling & resolution with time frame, Expanding store network by contributing in opening of new stores across assigned cluster, Analysing market trends & competitor moves in order to establish first mover advantage, Establishing healthy relations with business partners to inculcate long term partnership.

Guiding the store by leading and motivating the selling team, developing and managing the store team, Target Orientation, Ensure that all equipments, fittings in the stores are in good condition and working properly, Visual Merchandising / Plan-o-gram implementation, Participate in Quarterly Stock audit / Ensure smooth stock audit process, Store visit planning & timely submission of Operational Audit report, Strategic Planning of sales and promotions, Coordinating with category team for adequate stock supply throughout the year, Managing online portal sale & ensuring timely, Trained new recruits, existing sales staff to enhance service delivery & business levels, Monthly feedback on all aspects of Sales, Stock Position, Special Events, Feedback, Bench marking report etc..

📌 Regional Sales Manager ( North & South)- Leading Retail Company (Delhi)
🏢 Vishwa Management Services
📍 Delhi