About the role

You will manage daily communication and coordination for paid advertising and email marketing accounts with US-based clients. Your work will ensure smooth project execution and solid client relationships. You will identify opportunities for account growth and maintain clear records of all activities. Your efforts will directly support the team's success and client satisfaction.

Key responsibilities

- - Manage daily communication with US-based clients for paid advertising and email marketing accounts
- - Build and maintain strong client relationships through proactive communication and timely follow-ups
- - Prepare meeting agendas, minutes, action items, and follow-up communications
- - Coordinate with paid media and email marketing specialists to develop account improvement plans
- - Identify opportunities to expand existing accounts based on performance data and client objectives
- - Maintain records of upselling opportunities, proposal status, and outcomes




- - Assign tasks clearly with appropriate deadlines and expected deliverables
- - Collaborate with PPC specialists, email marketers, designers, developers, and analytics teams

Key result areas

- - Manage clients with 97%+ retention
- - Upsell/cross sell clients to increase revenue
- - Build rapport with the assigned clients
- - Good stakeholder/operations team coordination

What we are looking for

- - Demonstrated strong communication skills in client interactions
- - Proven ability to manage and coordinate people effectively
- - Knowledge of paid ads and email campaigns for E-commerce brands
- - Prior experience handling paid ads and/or email marketing accounts
- - Proactive approach
- - Results-oriented mindset
- - Ability to manage expectations clearly

📌 Paid Ads & Email Marketing Project Manager (Gurugram)
🏢 Digital Web Solutions
📍 Gurugram